BRRV AI Privacy Policy

Last Updated: April 6, 2026 | Effective: Immediately

Overview

BEAR ROADS RVENTURE LLC d/b/a BRRV AI ("BRRV AI," "we," "us," "our"), a Wyoming LLC providing AI-powered business automation services, including customer communication tools, messaging workflows, scheduling support, and related software and services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us. We prioritize A2P 10DLC SMS compliance, GDPR, and CCPA standards.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email adress, phone number, mailing address, business name, and reservation details.
Account and service information such as login details, billing details, service preference, and communication settings.
Customer and user communications such as emails, form subsissions, chat messages, call records, support requests, and text messages.
Technical information, such as IP address,browser type, device type, operating system, pages viewed, and usage data.
Business Data that you provide to us for service delivery such as lead information, appointment details, customer inquiries and workflow settings.
Consent and messaging data, such as SMS opt-in records, opt-out requests, and message delivery history.

How we Ues Information

We may use information to:

Provide, operate, maintain, and improve our services.
Communicate with you about your account, requests, appoitments, or services.
Send Administrative, transactional, support, and service-related messages.
Deliver SMS or other messaging services when you have given the requred consent.
Monitor usage, troubleshoot issues, and improve performance.
Protect against fraud, abuse, security incidents, or unlawful activity.
Comply with legal obligations and enforce our agreements.

SMS and Messaging

If you provide your phone number and consent to receive text messages, BRRV AI may send SMS messages related to service updates, appointment reminders, account notifications, support, or other communications you have agreed to receive.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

We do not sell or share mobile opt-in information, mobile numbers, or consent data for third-party marketing purposes. We may share information with service providers taht help us deliver messaging and related services, but only as needed to operate our business.

How We Share Information

We may share information with:

Service providers, vendors, and partners who help us provide our services.
Messaging, telecom, hosting, analytics, payment, and customer support providers.
Legal, regulatory, or government authorities when required by law.
A buyer or successor in the event of a merger, acquisition, or business transfer.

Cookies and Analytics

We may use cookies, pixels, and similar technologies to improve our website, remember preferences, and understand how visitors use our site. You can usually control cookies through your browser settings.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law or needed for legitimate business purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot garantee absolute sercurity.

Your Choices

Depending on your location and the nature of your relationship with us, you may have rights to request access to, correction of or deletion of certain personal information. You may also opt out of SMS messages by replying STOP.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy form time to time. Any changes will be posted on this page, with an updated effective date.

🎯 A2P 10DLC SMS Compliance

Opt-In: "Reply YES to receive reservation updates. Msg&data rates may apply."
Opt-Out: Honor STOP/HELP within 1 minute.
Frequency: ≤4 messages/month (disclosed at signup).
Registration: Twilio/Vonage 10DLC Brand & Campaign approved.

Your Privacy Rights (GDPR/CCPA)

Right	How to Exercise	Response
Access	[email protected]	30 days
Delete	CCPA opt-out link	45 days
Portability	Download request	30 days
Object AI	Profile settings	Immediate

No automated decisions with legal effect.

Security & Retention

Encryption: AES-256 at rest/transit, MFA access.
SMS: PCI-DSS processors.
Incidents: Notify within 72 hours.

Data Type	Retention	Reason
SMS Consent	24 months	A2P compliance
Billing	7 years	Tax law
AI Logs	12 months	Improvement

Third Parties

SMS: Twilio/Vonage (10DLC).
Payments: Stripe (no card storage).
Analytics: Google (anonymized).

Contact us

If you have questions about this Privacy Policy, contact us at: